…the service department was awesome to deal with made my issue seem very important to them they really take ownership of the situation.
The quality of customer service provided to me was outstanding. The representatives from the Mac Outpost were so professional understanding and accommodating. It is very rare to experience that level of customer service nowadays. I was thoroughly impressed
I am very satisfied with the service and the response to the problem of my computer.
I enjoyed my experiences with the Mac Outpost in London ON. They were quick professional and did a great job.
Before I knew about your store – I shopped at (another local competitor) on Wonderland. With respect to helpful & friendly service – the people in that store started out well – but gradually seemed to be more focused upon their corporate customers and less so upon their individual customers. It is your staff – (owners, technical staff and sales staff) always so helpful, friendly and interested – that is your strength and why I keep coming back!
Its nice to have a local store with Mac expertise. (Other Toronto retail) stores are nice but they are so crowded you cant talk to anyone.
Staff are always fun and friendly, thanks.
My new iPod also ‘froze’ one day so I dropped (by your store). The service representative showed me how to reset it in less than 10 seconds — it was great!
I was very impressed with the way the sales person did whatever he could to get me into my new laptop. Pulled out all the stops to meet my very immediate needs.
Always happy to work with our friends at Mac Outpost. Larry gets things done for us!