I bought my first iMac about 20 years ago. I brought my Blueberry into Mac Outpost and I have been bringing my Macs in since. It’s a journey from St. Thomas to Wharncliffe Road, but few things are worth the trip more than outstanding service and care for something I need for my work. The store is spotless, the guys are incredible. They know how to reassure me my computer will be like new, and it always is. Most recently, Cesar and Quinn helped me. Cesar made sure my author duties wouldn’t be on hold for long, and Quinn explained to me everything they did, and he patiently answered my questions. Honestly, I could write a book about it here, but trust me, you can trust them at Mac OutPost. My Macs have never been to any other place for repair. Thank you Cesar and Quinn! Apple Specialists—YES THEY ARE. – Lynn P., from Facebook recommendation, September 22, 2019

Virginia saved me and my MacBook; she was a godsend! – Ann L., from 5 Star Google Review, September 6, 2019

 

Thomas provided excellent, friendly and patient service. I was very impressed – Nancy W., from Facebook Recommendation, August 5, 2019

Excellent, speedy service. Very knowledgeable and helpful. I would recommend Virginia and the team for Apple products/issues! – 30 Minute Hit Sarnia, from 5 Star google Review, July 27, 2019

We had an amazing experience with Virginia and the team at the White Oaks Mall location. We received excellent service and a great recommendation for a new (used) system that will work great for our needs. We were in and out in a short time frame with the new system functioning with all the original data loaded. I highly recommend checking them out! Thanks Virginia. – Kristin B, from Facebook Recommendation, July 27, 2019

Bought a third party iPad and should have known to go to MacOutpost first. They solved my problem straight away. Never been happier and learned from my mistake. Thanks to John and Virginia for all their help. Highly recommended and wouldn’t consider going to the Apple store. – Adam F., from 5 Star Google Review, July 9, 2019

I have yet to buy something from these people, but their customer service has been light years better than any other affiliate of Apple and Mac products that I have dealt with. You do not have to book an appointment through your iPad (and wait for a stupid length of time); you just go in, and they will help you. They have real techs who know their stuff; even the owners are in the store working on computers and answering questions. The prices could be a little better, but it’s Apple; Apple charges you just for it being an Apple product. For anyone that needs to get their Apple products fixed or serviced, or for anyone that just needs some help or has questions, I highly suggest going to Mac Outpost. They will always be my go to place for Apple stuff. – Jesse E., from 5 Star Google Review, July 8, 2019

My mother had been having some issues with her MacBook that she was not able to solve after many hours on the phone with Apple. She brought her MacBook with her when she came to visit, and the staff at Mac Outpost were able to get it up and running again – without losing a single photo! Thank you!! – Jenn F. recommends Mac Outpost London on Facebook, July 7, 2019

Last Thurs June 27 my Mac Air decided not to work when I needed it most. Our family had suffered a stressful event and I needed to do computer work to let family and friends know of our situation. When I took my Mac in to be fixed I was assisted by “Thomas” who was most kind and compassionate during my moment of distress. He even provided me with “Kleenex!” i just want to thank him for his compassion in my moment of sadness……Thank You Thomas! My computer is now running smoothly! – Linda F., from 5 Star Google Review, July 5, 2019

I had problems with my iPhone and Virginia Ritchie was very pleasant and helpful. She fixed it immediately. I am a senior so for me it was a big problem. She knew what was wrong and wouldn’t take any payment. I am definitely recommending her to all my old friends. Thanks so much Virginia! – From Facebook recommendation, July 3, 2019