They were brilliant. I am organizing a huge conference and the timing of this issue was bad for me (trying to keep in touch with 100+ people by text) – they understood this and did everything to get me back my phone way faster than I ever expected. Great customer service and kindness! They should be thanked! – Early 2016 Service Survey Comment

I was suppose to get my phone back a day later but I got it back in an hour! very impressed!!!!!! – Early 2016 Service Survey Comment

Ali was extremely helpful and polite he solved my problem quickly. I will be back in the future to buy Apple products. – Pam and Bill Robinson, 5 Star Review posted on on Google+ Jan 19, 2016

I needed a new battery for my MacBook Pro from 2009 and no other store would assist me. Not even the Apple store because my computer was considered ‘vintage’. I took my ‘vintage’ laptop to Mac Outpost and they helped me out. The tech was on his way home and he stuck around for another 15 minutes to get me a new battery setup. No longer will my computer die after 20 minutes. I would also like to point out that they even fixed my touchpad and I didn’t even say anything about it. Now I can left click again! Thanks, Mac Outpost! The staff was friendly and very helpful and just a delight to deal with. Next time I have anything I need for an Apple product, I’m going to to straight to Mac Outpost. – Randy D., 5 Star Review from Google+ Jan 16, 2016 

We have visited the White Oaks Outpost a couple of times and we are so impressed with how professional and friendly the staff are here. Today Ali helped me with my new ipad and made me so glad we made our purchase here. He answered all my questions and acted genuinely interested in helping me. The store manager Virginia was also a great help. Nice to find a store with caring staff. We will for sure be back for our apple purchases., Patricia T, 5 Star Review from Google+ Jan 15, 2016

Hey, guys. Thanks for the phone help. I’m in Windsor and your staff was helpful with an OS question. Please open a store here in Windsor! – R Charron, From Google+

Purchased some RAM for my wife as a Christmas gift (romantic or what). I waited until this weekend to get MacOutpost to install it. They couldn’t help me at Wharncliffe Road, but directed me out to the White Oaks location. Spent some quality time with Scott Henry, who was extremely helpful. Everything got taken care of quickly, even with a couple of hiccups from our end – note to self, know your password when you arrive. Customer service was exceptional, and we left having a great experience. I would suggest Outpost2 to anyone looking for an awesome computer experience. – 5 Star Google Review! John Fyfe-Millar, London, ON

Great customer service! Bought 2 laptops and will be buying a 3rd. Service is outstanding and friendly. – Scott S. from Google+

I want to say a special thank you to Virginia Ritchie for making my visit to Outpost 2 on Jan 2/16, a very pleasant and enlightening visit. Virginia is easy to talk to and listens to the problem you are having, even if you are not tech savvy and have trouble explaining the problem. She was most patient with me and made me feel as ease. Her sense of humour is a bonus, and makes you feel more at ease. The problem with my Mac was solved in a matter of minutes, and I left feeling delighted at the ease of which it was solved. Thank you Virginia for making my day even better. J.L., London, Ontario

I dealt with Kim for a MacBook Pro repair that the Apple Store wasn’t willing to compromise. After speaking with a Customer Relations Rep at Apple I took my MBP out of the Apple Store after a failed warranty repair and brought it to the Outpost 2. The Apple Store is fun to walk around in but Mac Outpost 2 was the best repair facility bar none. I find it more personalized and you don’t have to sit amongst dozens of people waiting for a genius appointment. Again Kim was great, got my baby running smoothly and even contacted me several days later to make sure I was happy. Cameron D., from 5 Star Google+ Review