Virgina went above and beyond to assist and advise me on the purchase of a new MacBook Pro. My previous MacBook Pro had a failed drive. She took the time to ensure that I was fully aware of my options. Virgina made this difficult situation more palatable for me. She spent time with me on the phone, via email and in person. She is very dedicated and committed to her responsibilities. Virgina is a definite asset to your company and a blessing to her customers. Thank you Virgina! – Rosemary R., London, ON

This location has amazing staff, I can’t say it enough. Highly knowledgable, friendly, and care deeply about the work that they do. – Anonymous Service Comment, Feb 2016

Amazing level of service. – Anonymous Service Comment, Feb 2016

Fantastic service – much faster than (another well-known big box store) in London! – Anonymous Service Comment, Feb 2016

Thank you for continuously provide such great service! keep doing what you are doing and how does it get even better than that? ; ) – Anonymous Service Comment, Feb 2016

Great store, great people! – Anonymous Service Comment, Feb 2016

Probably the best customer service I have received in a long time. And my issue was resolved quickly. Very happy, thanks. – Early 2016 Service Survey Comment

I was very impressed with (your) team! (They) were awesome!! I work in the mall and the service tech(Kim) even came down to my store when she had discovered the problem to let me know and get permission to fix it. It was completed before the end of my shift! So happy and impressed:) – Early 2016 Service Survey Comment

They were brilliant. I am organizing a huge conference and the timing of this issue was bad for me (trying to keep in touch with 100+ people by text) – they understood this and did everything to get me back my phone way faster than I ever expected. Great customer service and kindness! They should be thanked! – Early 2016 Service Survey Comment

I was suppose to get my phone back a day later but I got it back in an hour! very impressed!!!!!! – Early 2016 Service Survey Comment