Fantastic service – much faster than (another well-known big box store) in London! – Anonymous Service Comment, Feb 2016

Thank you for continuously provide such great service! keep doing what you are doing and how does it get even better than that? ; ) – Anonymous Service Comment, Feb 2016

Great store, great people! – Anonymous Service Comment, Feb 2016

Probably the best customer service I have received in a long time. And my issue was resolved quickly. Very happy, thanks. – Early 2016 Service Survey Comment

I was very impressed with (your) team! (They) were awesome!! I work in the mall and the service tech(Kim) even came down to my store when she had discovered the problem to let me know and get permission to fix it. It was completed before the end of my shift! So happy and impressed:) – Early 2016 Service Survey Comment

They were brilliant. I am organizing a huge conference and the timing of this issue was bad for me (trying to keep in touch with 100+ people by text) – they understood this and did everything to get me back my phone way faster than I ever expected. Great customer service and kindness! They should be thanked! – Early 2016 Service Survey Comment

I was suppose to get my phone back a day later but I got it back in an hour! very impressed!!!!!! – Early 2016 Service Survey Comment

Ali was extremely helpful and polite he solved my problem quickly. I will be back in the future to buy Apple products. – Pam and Bill Robinson, 5 Star Review posted on on Google+ Jan 19, 2016

I needed a new battery for my MacBook Pro from 2009 and no other store would assist me. Not even the Apple store because my computer was considered ‘vintage’. I took my ‘vintage’ laptop to Mac Outpost and they helped me out. The tech was on his way home and he stuck around for another 15 minutes to get me a new battery setup. No longer will my computer die after 20 minutes. I would also like to point out that they even fixed my touchpad and I didn’t even say anything about it. Now I can left click again! Thanks, Mac Outpost! The staff was friendly and very helpful and just a delight to deal with. Next time I have anything I need for an Apple product, I’m going to to straight to Mac Outpost. – Randy D., 5 Star Review from Google+ Jan 16, 2016 

We have visited the White Oaks Outpost a couple of times and we are so impressed with how professional and friendly the staff are here. Today Ali helped me with my new ipad and made me so glad we made our purchase here. He answered all my questions and acted genuinely interested in helping me. The store manager Virginia was also a great help. Nice to find a store with caring staff. We will for sure be back for our apple purchases., Patricia T, 5 Star Review from Google+ Jan 15, 2016