I went to Mac Outpost because I want to deal with a computer store staffed by knowledgeable people who will be there if I need help or service. Big box retailers love to sell products, but their service in the event something goes wrong is terrible. Equally, I hate 1-800 help lines (it takes forever to get through to someone and they seldom know how to fix the problem). I want to deal with real people who know about the products they sell and care about their customers. Mac Outpost has that reputation. – John D.