Brought our Mac Book pro in for service work before Christmas. It was freezing up and shutting down becoming very frustrating and unreliable. The service advisor listened carefully to the issues happening with the laptop and discussed possible repair solutions and costs. The unit was left for diagnostics to determine the cause of the problems experienced, and a follow up phone call advised of the repairs needed and cost. The laptop was repaired and returned to us. It is now performing better now. Thanks for the work done here! – K.B. from Google Review, January 21, 2022