Last Thurs June 27 my Mac Air decided not to work when I needed it most. Our family had suffered a stressful event and I needed to do computer work to let family and friends know of our situation. When I took my Mac in to be fixed I was assisted by “Thomas” who was most kind and compassionate during my moment of distress. He even provided me with “Kleenex!” i just want to thank him for his compassion in my moment of sadness……Thank You Thomas! My computer is now running smoothly! – Linda F., from 5 Star Google Review, July 5, 2019