My 5 yr old printer suddenly stopped scanning!  I really need to be able to scan, but…I couldn’t figure out how to get my NEW printer to “listen” to my MacBook Air and get working.  I pondered and tried and struggled into the night and finally called Mac Outpost in desperation!

I hadn’t realized that Mac Outpost would make “on site visits” to your home, but my experience with “Ira…the Technician Specialist” that afternoon was just over any of my expectations!!  Not only did he sit at my computer and “teach” and show the different screens he was using, but he did it with great grace and patience!!!  Being a 75 year old proud Granni, I was so happy I could understand and actually keep up with MOST of what he explained.  From my printer then….he helped me change some complicated passwords, he reviewed my iPhone and my iPad…..and often asked if there was “something else he could help me with my media items.”

All in all I may have to take Ira up on his gracious offer and reassurance in the future that Mac Outpost is “happy to help” any of us with a lovely Mac!!Thank you Ira!!!!!!– Helen M., from 5-Star Google Review, April 2024