As an 80 year old I have difficulty with passwords, ID, Apple Account, Apple ID, and lots of Apple stuff.  When I get into a jam with my iPad4 I take it to the Apple Dealer on Wharncliffe Rd. in London, Ont.  and they sort my problem out easily and on two visits so far I have not been charged for my stupidity.  You GO guys…!!…. – Bryan B., from 5-Star Google Review, September 2023