I was at your training class on Saturday April 18th at the White Oaks Mall location. I just wanted to say that they young man that did the training (Ali) was amazing. I am not all that good with the ipone 5c as I only got it a few weeks ago. Anyway Ali was very patient with me and very helpful. I have had two interactions with the staff and both times it has been very pleasant. Just thought I would let you know. – Valerie F., London, ON